Delivery

All orders must be placed at least five (5) working days in advance. Orders are subjected to availability due to limited production capacity per day.

Delivery:

  • $25 (Tue-Sun, 12nn-4pm or 4pm-8pm slot)
  • $35 (Festive and Eve of Holidays, 12nn to 3pm slot)
  • * FREE delivery for any purchase of $300 and above.

*There will be no delivery on Public Holidays.
*Additional charge of $10 to Tuas, Sentosa or Marina Bay Sands address.
*Additional charge of $10 applies to specific timing delivery (minimum 2 hours span; earliest slot is 11am-1pm).
*Urgent delivery request with less than 24-hour notice, an additional charge of $10 is applicable.

All special delivery request are subjected to approval by our outsource delivery company.

NOTE: Once payment is made for delivery orders, delivery will be booked immediately with our trusted outsourced delivery partner. As such, full payment will be made to the delivery company to secure your designated date/time slot upon your payment made. For any changes to self-collection at any point of time after order is paid, your delivery payment will be 100% forfeited. To avoid any changes, we would advise you to ensure the intended recipient is at delivery location during your chosen time slot. If delivery company is unable to locate recipient at the given delivery address or is unable to reach recipient on phone upon arrival, any return to the kitchen or change of delivery address due to such situation will result in additional $25 delivery. Should item is returned back to kitchen due to recipient no-show or non-contactable, such re-delivery request will cost $25 (return-trip) + $25 (redelivery trip) = $50.
Should the original order person is unable to be at the location to receive the item, please provide an alternative recipient name and contact details. If you are unable to decide on delivery date or time during time of order, please select “Self Collection” option during checkout to avoid non-refundable situation.
To request for delivery for your orders, kindly provide us minimum 3 working days notice with full payment made to confirm delivery booking. Email order changes request (order@delciesdesserts.com) with full delivery address, date, time slot, recipient name and mobile. Any changes are subjected to approval. Changes notice given to us
with less than 3 working days or once product/services has been processed by kitchen, will not be entertained. Additional re-processing fee may apply for accepted last minute changes by the kitchen.

FAQ on Self-Collection or Delivery Option:

  • Why do you choose to collect/deliver your cake frozen?
    As we strictly baked to order, we always ensured that cakes are made 1-2 days in advance before the date of collection or delivery. Upon completion of the cake decoration, we normally would deep-freeze our cakes to freeze that moment’s nutritional value and freshness of the ingredients to prevent further deterioration or exposure to bacteria due to the organic and chemical-free nature of our cakes. We do not use any preservatives in our cakes. If you like your cake to be delivered frozen, please allow at least one (1) day or overnight time (at least 8 hours) of defrosting time before cutting the cake. Allow the cake to thaw properly back to its original state at the moment when it was freshly made by our chef. You may request for unfrozen cake to be delivered or collected in your order form if you need to cut the cake within the next few hours upon collection too.
  • How do I defrost (thaw) my frozen cake (5.5in round or 7in round cake sizes)?
    1. To ensure freshness at its best, it is recommended to thaw your cake in the box for 6 to 7 hours in your fridge.
    2. If you are planning for next day to cut your cake, it is recommended to thaw your cake inside the box overnight in your fridge.
    3. Kindly take note that thawing time differs according to size of cake.
    4. If you find that our cake is dry or the fruit is still frozen, this is because the cake is not completely defrosted. Try cutting the cake into individual slices and leave it at room temperature for 15-30mins before consuming it again.
  • There are chocolate cakes which are recommended to be eaten warm, how do I warm the cake?
    For Mud Fudge and Banana Fudge cake, you may cut them into slices first before putting them into microwavable containers and microwave them for 20 seconds on high heat. If you do not own a microwave, you may seal wrap the slices inside a piece of aluminum foil and put it to steam or toast until warm. Be careful not to exposure the cake directly in the toaster oven as it will dry up the cake instead.
  • How do I store the cake if there are left-over from the party?
    If there are left-over cakes, packed them into air-tight containers, cling wrapped the containers and keep it in the freezer compartment. It will keep well for the one (1) week. To thaw, remove the container from the freezer and keep it inside the fridge (chiller) compartment overnight. After thawing, do not keep the cake back to the freezer. It must be fully consumed immediately on the same day.
  • How long can your desserts and cakes last upon delivery or self-collection?
    As our cakes do not contain preservatives, they can be store in the fridge (chiller) compartment for up to 2-3 days. Please take note that different cakes have different lifespan hence we highly recommended that you consume the cake on the day of collection/delivery.

14 thoughts on “Delivery

  1. Gd afternoon,
    Can I increase the Mother’s Day Cake to the size that can serve 12 pax ?
    What is the cost ?
    Does your shop at the Fortune Centre take the walk in order ? [ of course I will collect it from the same place ]

    Thank you

    1. i will suggest you to take 2 quantity of the mother’s day cake and put in a special request to place the cakes together to form a rectangular size. this way the cake will be able to serve at least 12pax and since you have purchase 2 qty, $40 will be donated.

    1. Dear Lai,

      Please view menu to see the range of flavours we have that is diabetic friendly: http://delcies.com/menu/birthday-cakes/

      If you do not see a pricing under Diabetic Friendly version, it means that there is no diabetic friendly version for this cake.

      If you see a pricing under DF version, it means the cake comes in a diabetic friendly version.

      I regret that Rainbow doesn’t come in Diabetic Friendly version.

  2. DELCIE

    CAN I ORDER SUGARFREE MOONCAKE. I AM LEAVING FOR FRANCE ON MONDAY NIGHT, SO CAN I GO TO YOUR CAKE SHOP IN FORTUNE CENTER TO PICK UP.

    THANKS

    1. Dear Justina

      Thank you for your interest in our products.

      I regret to inform you that mooncakes, a festive product, are only available in the month of September.

      We have a type of spiral pastry made using sugarfree pandan paste with almond filling in the middle is sold at $5.80 each. They are packed individually and not in box as per during the festival. However if you purchase more, a handy box can be provided.

      As for other sugar free products that is suitable for long flights are muffins $4 per piece or teacake $48 per loaf.

      In regards to collection venue, we have moved to Blk 34 Whampoa West #01-83 Singapore 330034 (boon keng MRt exit B) and is no longer at fortune center.

    1. Dear Elaine,

      5.5in round serves apx 5 person.

      For Vesak day delivery, the only available time slot is 12nn-4pm at holiday rate of $35 per location.

    1. Dear Janice,

      Depending on what the person cannot eat (do check with the person’s doctor or himself), then I will be able to make appropriate suggestions based on the ingredients he/she should avoid. I regret we are unable to suggest exactly which cake your friend can or cannot eat.

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